Effective Date: August 2026

Ebb & Roz Group, LLC ("Ebb & Roz Group," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, across our website, sales and marketing pages, and digital products.

1. Information We Collect

Information you provide directly: name, email address, phone number, billing and payment details (processed by our payment processor — we do not store full card numbers), and any information you share with us in forms, emails, or during an engagement.

Information collected automatically: pages visited, referral source, device and browser type, and general usage patterns, collected through cookies and similar tracking technologies (see Section 4).

Information from third parties: if you interact with us through a linked service — such as scheduling a call, subscribing to updates, or connecting a tool like Blotato to a digital product — we may receive information from that service consistent with its own privacy terms.

2. How We Use Your Information

We use the information we collect to: deliver the services and products you've purchased or requested; process payments and send related communications (receipts, onboarding, account access); respond to inquiries and provide support; send marketing communications you can opt out of at any time; improve our website, offerings, and marketing based on aggregate usage patterns; and meet legal and accounting obligations.

We do not sell your personal information.

3. How We Share Information

We share information only with the service providers who help us operate our business, including:

- Systeme.io — our sales page, email, and checkout platform
- Stripe and PayPal — payment processing
- WordPress.com / Jetpack — our website and blog
- Notion — where applicable digital product content and client workspaces live

-Loveable — our EBR Studio
- Blotato — for clients who choose to connect their social accounts through a digital product
- Standard analytics and advertising tools (such as Google Tag Manager, Google Ads, and Meta/Facebook) — to understand site traffic and measure marketing performance

Each of these providers has its own privacy practices governing the data they process on our behalf. We may also disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website and sales pages use cookies and similar technologies (including from Google and Meta) to remember your preferences, measure traffic, and support advertising. You can control cookies through your browser settings; disabling them may affect how parts of our site function.

5. Data Retention

We retain your information for as long as needed to provide our services, comply with legal and tax obligations, and maintain accurate business records — and delete or anonymize it when it's no longer needed for those purposes.

6. Your Choices and Rights

You can ask us at any time to access, correct, or delete the personal information we hold about you, or to opt out of marketing emails (every marketing email includes an unsubscribe link). To make a request, email admin@ebrozgroup.com. Depending on where you live, you may have additional rights under laws like the CCPA or GDPR; we'll honor applicable requests to the extent required.

7. Children's Privacy

Our services are intended for individuals 18 and older. We do not knowingly collect personal information from children.

8. Data Security

We use reasonable administrative and technical safeguards to protect your information, including relying on reputable third-party processors (like Stripe and PayPal) for payment data. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be reflected on this page.

10. Contact Us

Questions about this Privacy Policy or your information? Email us at admin@ebrozgroup.com.